PIPEDA Compliant

Privacy Policy

DeelBot — Intelligence for Realtors

At DeelBot, we are committed to protecting the privacy and personal information of our users in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains how we collect, use, disclose, and safeguard your personal information.

01. Definitions

The following terms are used throughout this privacy policy:

Personal InformationAny information about an identifiable individual, as defined under PIPEDA. This includes name, email address, phone number, IP address, and property search preferences.
ConsentVoluntary agreement to the collection, use, and disclosure of personal information. Under PIPEDA, consent can be express, implied, or deemed, depending on the sensitivity of the information.
ServiceThe DeelBot real estate platform, including property search, client management, AI-powered features, document management, and all related services.
Privacy OfficerThe designated individual responsible for our organization's compliance with PIPEDA and for handling all privacy-related inquiries and complaints.

02. Accountability

DeelBot is responsible for all personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with PIPEDA and this privacy policy.

Privacy OfficerAbdul Ojulari — abdulkabirojulari@gmail.com

Our Privacy Officer ensures that staff are trained on privacy obligations, that appropriate procedures are in place to protect personal information, and that inquiries or complaints are investigated and responded to promptly.

04. Information We Collect

We limit collection to information that is necessary for the identified purposes. We collect personal information by fair and lawful means.

Information You Provide Directly

Full name and contact details
Email address and phone number
Property search preferences
Account credentials
Testimonials and feedback
Inquiry and contact form data

Information Collected Automatically

IP address and browser type
Pages visited and time spent
Device and operating system info
Cookies and tracking identifiers

05. Use & Disclosure of Information

We use your personal information only for the purposes identified at or before the time of collection:

Providing Real Estate ServicesProperty search, alerts, AI-powered recommendations, and CRM features.
Account ManagementCreating and maintaining your account, authenticating your identity.
Document ProcessingManaging real estate documents, e-signatures, and transaction records.
CommunicationsSending property alerts, newsletters, and service updates you have consented to.
Legal & SecurityFraud prevention, compliance with legal obligations, and protecting platform integrity.
Platform ImprovementAnalyzing anonymized usage data to enhance features and user experience.

06. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we securely destroy, erase, or anonymize it.

Account Data
Duration of account + 30 days after deletion
Analytics Data
Anonymized after 24 months
Communications
Retained for 12 months

08. Your Rights Under PIPEDA

As a Canadian resident, you have the following rights regarding your personal information:

Right of Access
Request access to the personal information we hold about you and learn how it has been used or disclosed.
Right to Correction
Request correction of inaccurate or incomplete personal information in our records.
Right to Withdraw Consent
Withdraw your consent for data collection, use, or disclosure at any time.
Right to Deletion
Request deletion of your personal information, subject to legal retention requirements.
Right to Complain
Lodge a complaint with our Privacy Officer or the Office of the Privacy Commissioner of Canada.
Submit a Privacy Request

09. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. You can manage your preferences at any time.

TypePurposeRequired
EssentialAuthentication, security, basic functionality
Required
FunctionalRemember preferences, saved searches
Optional
AnalyticsUsage patterns, site performance monitoring
Optional
MarketingPersonalized property recommendations
Optional

10. Third-Party Services

We may share limited personal information with the following categories of service providers, under contractual obligations to protect your data:

Hosting & InfrastructureCloud servers and databases that store your data with encryption at rest.
Email Service ProvidersFor sending transactional emails, alerts, and newsletters you opted into.
Authentication ProvidersGoogle and Facebook OAuth for secure single sign-on authentication.
Mapping ServicesTo display property locations and neighbourhood information on maps.
AI ServicesAI-powered property analysis and search, using anonymized or consented data.

11. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and, where appropriate, by email notification. We encourage you to review this policy periodically.